Discover the comprehensive services offered by Ford Stoke, from new and used car sales to exceptional aftersales support, all in a prime, easily accessible location.
What services does Ford Stoke offer?
New and Used Car Sales
At Ford Stoke, you will find a wide array of vehicles to suit every need and budget. Whether you are looking for a brand-new car or a reliable used vehicle, Ford Stoke has you covered.
- New Cars: Ford Stoke offers the latest models, including the popular Ford Puma, Ford Kuga, and the exhilarating Ford Mustang. Each new car comes with advanced features, ensuring a superior driving experience.
- Used Cars: If you are looking for a pre-owned vehicle, you can explore options like the Ford Fiesta and Ford Focus. These vehicles are carefully inspected to guarantee quality and reliability.
- Commercial Vehicles: For business needs, Ford Stoke provides commercial vehicles such as the Ford Transit Connect and the Ford Transit Custom, known for their durability and functionality.
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Financing Options
Ford Stoke understands that purchasing a vehicle is a significant investment, which is why they offer flexible financing solutions to make the process easier for you.
- Payment Plans: Various payment plans are available, allowing you to spread the cost of your new or used car over time. This flexibility helps you manage your finances better while enjoying your new vehicle.
- Finance Examples: Detailed finance examples are provided, including representative APR, monthly payments, and customer deposit requirements. For instance, a typical finance example might show an 11.70% fixed APR with specific terms tailored to your needs.
Aftersales Services
Maintaining your vehicle in top condition is crucial, and Ford Stoke excels in providing comprehensive aftersales services.
- Servicing and MOT: Regular servicing and MOT tests are available to ensure your vehicle remains in excellent working condition. Ford Stoke’s skilled technicians use the latest tools and techniques.
- Parts and Accessories: Access to genuine Ford parts and a wide range of accessories ensures your vehicle is fitted with the best components.
- Motability: Ford Stoke is dedicated to helping customers with disabilities by offering Motability solutions, making it easier for everyone to drive a Ford.
By offering these extensive services, Ford Stoke ensures that all your automotive needs are met under one roof, providing convenience, quality, and customer satisfaction.
Why choose Ford Stoke for your next car purchase?
Reputation and Customer Service
Ford Stoke is renowned for its exceptional customer service and high levels of customer satisfaction. Here’s why they stand out:
- Customer Satisfaction: With 98% of customers recommending Ford Stoke, it’s clear that their commitment to customer service is outstanding. Their positive reviews and high ratings reflect a dedication to providing a seamless and enjoyable purchasing experience.
- Customer Testimonials: Customers frequently highlight the friendly and knowledgeable staff, who go above and beyond to assist with every need. These testimonials are a testament to the dealership’s dedication to its clients.
Accessibility and Location
The convenience of Ford Stoke’s location makes it an easy choice for many customers in the region.
- Prime Location: Ford Stoke is strategically located near the Bet365 stadium, making it easily accessible for residents of Newcastle-Under-Lyme, Stanley, Crewe, and surrounding areas.
- Accessibility: The dealership’s central location ensures that it’s easy to reach from various parts of the region, providing convenience for potential buyers and existing customers alike.
Comprehensive Services
Ford Stoke offers a one-stop solution for all your automotive needs, making it a preferred choice for many.
- One-stop Shop: In addition to vehicle sales, Ford Stoke provides comprehensive services, including servicing, MOT, and parts. This means customers can handle all their automotive needs in one place.
- Expert Staff: The team at Ford Stoke is made up of experienced sales representatives and qualified technicians. Their expertise ensures that you receive top-notch service whether you’re buying a car or having it serviced.
Choosing Ford Stoke for your next car purchase means opting for a dealership that prioritizes customer satisfaction, offers convenient access, and provides a full range of automotive services to meet all your needs.
How does Ford Stoke compare to other dealerships?
Vehicle Inventory
Ford Stoke boasts an extensive inventory of both new and used vehicles, catering to a wide range of customer needs and preferences.
- Wide Range: The dealership offers a diverse selection of vehicles, including the latest Ford models such as the Ford Puma Hybrid and Ford Kuga. This variety ensures that customers can find a vehicle that meets their specific requirements, whether they are looking for a compact car or a spacious SUV.
- Exclusive Models: Ford Stoke frequently has unique offerings that are not readily available at other dealerships. This includes special editions and high-demand models like the Ford Mustang.
Pricing and Offers
One of the standout features of Ford Stoke is its competitive pricing and attractive offers.
- Competitive Pricing: Ford Stoke ensures that their vehicle prices are competitive within the market. This commitment to affordability means customers get great value for their money.
- Special Offers: The dealership regularly provides special offers and discounts, making it even more enticing for potential buyers. These offers can include reduced prices, financing deals, and additional incentives.
Customer Experience
Ford Stoke is highly rated for its customer experience, which is a crucial factor when choosing a dealership.
- High Ratings: With a rating of 4.9 out of 5 stars on AutoTrader, Ford Stoke is clearly a customer favorite. These ratings are based on numerous positive reviews from satisfied customers.
- Customer Reviews: Customers frequently praise the dealership for its excellent service, friendly staff, and overall buying experience. These reviews highlight the dealership’s commitment to providing a positive and supportive environment for buyers.
By comparing Ford Stoke to other dealerships, it’s evident that they offer a superior range of vehicles, competitive pricing, and a customer-centric approach that sets them apart in the automotive market.
How does Ford Stoke compare to other dealerships?
Vehicle Inventory
Ford Stoke boasts an extensive inventory of both new and used vehicles, catering to a wide range of customer needs and preferences.
- Wide Range: The dealership offers a diverse selection of vehicles, including the latest Ford models such as the Ford Puma Hybrid and Ford Kuga. This variety ensures that customers can find a vehicle that meets their specific requirements, whether they are looking for a compact car or a spacious SUV.
- Exclusive Models: Ford Stoke frequently has unique offerings that are not readily available at other dealerships. This includes special editions and high-demand models like the Ford Mustang.
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Pricing and Offers
One of the standout features of Ford Stoke is its competitive pricing and attractive offers.
- Competitive Pricing: Ford Stoke ensures that their vehicle prices are competitive within the market. This commitment to affordability means customers get great value for their money.
- Special Offers: The dealership regularly provides special offers and discounts, making it even more enticing for potential buyers. These offers can include reduced prices, financing deals, and additional incentives.
Customer Experience
Ford Stoke is highly rated for its customer experience, which is a crucial factor when choosing a dealership.
- High Ratings: With a rating of 4.9 out of 5 stars on AutoTrader, Ford Stoke is clearly a customer favorite. These ratings are based on numerous positive reviews from satisfied customers.
- Customer Reviews: Customers frequently praise the dealership for its excellent service, friendly staff, and overall buying experience. These reviews highlight the dealership’s commitment to providing a positive and supportive environment for buyers.
By comparing Ford Stoke to other dealerships, it’s evident that they offer a superior range of vehicles, competitive pricing, and a customer-centric approach that sets them apart in the automotive market.
How can you benefit from Ford Stoke’s aftersales services?
Regular Maintenance
Maintaining your vehicle is crucial for ensuring its longevity and performance. Ford Stoke offers comprehensive maintenance services to keep your car in top condition.
- Servicing: Regular servicing is essential for the health of your vehicle. Ford Stoke provides thorough inspections and maintenance services, ensuring that all components are functioning correctly. Their team of skilled technicians uses the latest diagnostic tools to detect and fix any issues.
- MOT Testing: An MOT test is mandatory to ensure your vehicle meets road safety and environmental standards. Ford Stoke offers reliable MOT testing services, conducted by certified professionals who ensure your car is safe and compliant with regulations.
Parts and Accessories
Ford Stoke provides access to a wide range of genuine parts and accessories, ensuring your vehicle performs at its best.
- Genuine Parts: Using genuine Ford parts is vital for maintaining the quality and reliability of your vehicle. Ford Stoke stocks a comprehensive range of parts, ensuring that any replacements are of the highest standard.
- Wide Range of Accessories: Whether you’re looking to enhance the functionality or aesthetics of your car, Ford Stoke offers a variety of accessories. From floor mats to advanced infotainment systems, you can customize your vehicle to suit your preferences.
Additional Services
Ford Stoke goes beyond basic maintenance and repairs, offering additional services that add value and convenience for their customers.
- Motability: Ford Stoke is committed to providing solutions for customers with disabilities. Their Motability scheme offers a range of vehicles and adaptations to ensure that everyone can enjoy the freedom of driving.
- Service Plans: To make vehicle maintenance more affordable and predictable, Ford Stoke offers customizable service plans. These plans allow you to spread the cost of maintenance over a period, ensuring your car receives the care it needs without unexpected expenses.
By taking advantage of Ford Stoke’s aftersales services, you can ensure your vehicle remains in excellent condition, tailored to your needs, and supported by a team of professionals dedicated to providing top-notch care.
Where is Ford Stoke located and how can you reach them?
Location Details
Ford Stoke is strategically located to ensure ease of access for customers from various regions. The dealership’s central location makes it convenient for a wide range of customers.
- Address: Ford Stoke is situated at George Eastham Avenue, Trentham Lakes, Stoke, ST4 4TU. This prime location is near major landmarks and easily accessible from various parts of the region.
Landmarks
The dealership is positioned near notable landmarks, making it easy for customers to find.
- Nearby Landmarks: Ford Stoke is located right next to the Bet365 stadium, a well-known landmark in the area. This proximity makes it simple for customers to locate the dealership and plan their visit.
Contact Information
Ford Stoke provides multiple channels for customers to get in touch, ensuring that all inquiries and service requests are handled promptly.
- Phone Numbers: Customers can reach Ford Stoke via several dedicated phone lines:
- Sales: 01782 904275
- Service: 01782 904 266
- Parts: 01782 339 800
- Email: Specific department emails are available for direct inquiries, allowing customers to contact the right team members for their needs.
Opening Hours
Ford Stoke offers convenient opening hours to accommodate the schedules of their diverse customer base.
- Sales Department:
- Monday to Friday: 09:00 – 18:00
- Saturday: 09:00 – 17:00
- Sunday: 11:00 – 17:00
- Service Department:
- Monday to Friday: 09:00 – 18:00
- Saturday: 09:00 – 17:00
With its prime location, comprehensive contact options, and customer-friendly opening hours, Ford Stoke ensures that customers can easily access their services and support whenever needed.